3 min read

MuleSoft - A Retail and Consumer Goods Industry Savior | CloudPulse 360

Written by
Zaki Rathore
Published on
June 24, 2022

Retailers and consumer goods companies face an increasingly difficult list of challenges as they strive to build seamless commerce experiences across multiple channels, improve operational efficiency, and meet increasing customer and consumer demands.

These technology challenges are not unique to the retail and consumer goods sector, which means IT leaders are in high demand. As a result, IT retention grows more challenging every year and can impact innovation if unaddressed. But IT teams don’t need to throw in the towel — leveraging the right technology strategy with easy-to-use tools that empower everyone can help mitigate these challenges and drive improved business results.

For over a decade, MuleSoft has been enabling digital transformation for a number of sectors including Retail and Consumer Goods.

MuleSoft Accelerators

MuleSoft has been innovative as a platform and also as a marketplace for developers. One of the unique offerings the platform prides itself on is the accelerators that come with the integration needs of enterprises.

Accelerators are a collection of technical assets (predominantly API specifications and implementation templates) and documentation to accelerate the implementation of multiple use cases supporting a larger business or industry problem.

Centralized Business Units

Accelerators make our lives easier. With pre-built business units readily available for a diverse set of customers, there is often minimal to no further customization required. Developers can take the product to market quicker and costs for operations start going towards meaningful issues instead of bookkeeping and employee self-service management.


This IT architecture is primarily based on adopting an effective API Strategy Retail APIs in particular can be valuable because they enable businesses to better compete by allowing them to increase engagement with customers, streamline business processes, forge new partnerships, and create new revenue channels.

The MuleSoft Accelerator for Retail empowers retail IT teams to unlock data from systems including ERP, CRM, MDM, commerce, and marketing to activate digital projects faster. Retail IT teams can take advantage of pre-built APIs, connectors, implementation templates, and reference architecture to create customer 360 profiles.

Shoppers expect a seamless and personalized experience across retail channels. Retailers have the data but disconnected systems prevent them from effectively leveraging the information. This portfolio of solutions helps retail IT teams ramp up faster without needing to start from scratch.

What's Next

One thing we know about Salesforce is that innovation is at the heart of every product that is released. With the Robotic Process Automation utility recently released to the Composer, MuleSoft is moving towards making the platform an experience for its businesses. Day by day, the dependency on technical talent to develop solutions is decreasing and we can only expect better and better products in the future!

If you want to learn more, or are evaluating any Salesforce product please shoot us an email at :

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